inTouch

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Capacity Building & Project Officer (1 FTE)

We are seeking an enthusiastic and well organized Project Worker to join the capacity building and projects team. This is a great opportunity for an experienced worker who is passionate about building capacity of communities, service providers and other stakeholders. The position is responsible for the coordination of all aspect of a primary prevention project as well as provide training and other professional development opportunities and resources to increase the cultural responsiveness in a family violence context.

The role requires someone with a mature attitude and the ability to take control and work autonomously within a team environment. Project work will be supported by a senior project worker and all aspects of capacity building will be in close liaising with the Training Coordinator. Sound training, planning and organisational skills are essential, along with the ability to multi-task, prioritise and make decisions. A confident, ethical and professional approach is required for the position.

Additional aspects of the position include the development of evaluation frameworks and reporting requirements. Involvement in inTouch internal operations is highly encouraged/expected, such as attendance at all staff meetings and/or input in achieving service’s strategic goals.

Skills required

Essential:

  • Degree in relevant qualification in community development, social work or related discipline;
  • Certificate IV in Training and Assessment; and professional expertise in the development and delivery of training on family violence;
  • Experience working within a feminist framework and an understanding of the gendered nature of family violence; specifically in the context of multicultural communities;
  • Community development experience and ability to develop and sustain meaningful relationships with various stakeholders including grassroots organisations;
  • Project management experience;

 

Desirable:

  • Experience /knowledge of primary prevention of family violence;
  • Fluency in a language other than English;

 

For the full position description click here.

Capacity Building & Project Coordinator (1 FTE)

We are seeking an enthusiastic and well organised leader to join the Capacity Building and Projects team. This is a great opportunity for an experienced worker who is passionate about leading interventions that addresses the needs and barriers faced by multicultural communities through project interventions. The position is responsible for leading a small team of project workers and is part of inTouch’s leadership group.

This role requires someone with a mature attitude, ability to take control and work autonomously within a team environment. Sound planning and organisational skills are essential, along with the ability to multi-task, prioritise and make decisions. A confident, ethical and professional approach is required for the position.

Skills required

Essential:

  • Degree in relevant qualification in community development, social work or related discipline;
  • Minimum 5 years’ experience in project management including contract management within the community sector;
  • Proven ability to develop and support positive relationships with a wide range of key stakeholders;
  • Advanced knowledge/experience in primary prevention of family violence
  • Knowledge and experience in project evaluation frameworks
  • Experience in staff management
  • Advanced skills in MS office software;
  • Proficiency in oral and written English skills.

 

Desirable

  • Experience working within a feminist framework with an understanding of the gendered nature of family violence; specifically in the context of multicultural communities

 

For the full position description click here

Office Coordinator (1 FTE)

The purpose of the Office Coordinator position is to manage and coordinate the operation of inTouch office and reception by providing high quality and efficient customer and administrative service and support.

Skills required

  • A minimum of 3 years’ experience in a similar role;
  • Advanced MS office skills including Word, Power-Point, Excel and Outlook;
  • High level verbal, telephone and writing skills including the ability to liaise effectively with a wide range of internal and external stakeholders;
  • Demonstrated initiative, prioritisation, time management and organisational skills and ability to work with minimal supervision;
  • Demonstrated ability to maintain confidentiality in all matters;
  • An excellent understanding of customer service requirements;
  • Demonstrated ability to work in a culturally diverse environment;
  • Demonstrated customer experience approach to all activities.

 

For the full position description click here

Family Violence Intake Worker

The Family Violence Intake Worker will undertake risk assessment, safety planning, information provision, referrals and advocacy for women who are experiencing Family Violence. Working closely with Direct Service Team, the Intake worker also ensures that women who require additional support are linked with appropriate services and provides short term support until case allocation.

Skills required

Essential

  • Tertiary qualifications in Social work, Human Services (Welfare), Community Development or related discipline.
  • A demonstrated understanding of the issues involved in working with women from a CALD background, including disability and other factors that may further marginalize women and children affected by Family Violence;
  • Able to demonstrate contemporary knowledge in crisis intervention and feminist practice frameworks, and how this is utilised to understand and respond to the gendered nature of violence against women;
  • Well-developed communication skills including written, conflict resolution and team work.
  • Experience in working with telephone interpreters.
  • Sound knowledge of issues involved in crisis support work and knowledge of service systems, legislation and policies relevant to meeting the needs of the service users.

 

Desirable

  • At least two years’ experience in the family violence sector
  • Ability to work calmly and consistently under pressure with the ability to manage competing priorities;
  • Ability to work autonomously as well as a part of a team
  • Well-developed written and verbal capability to engage with a range of professionals face to face on over the phone

 

For the full position description click here.