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Sector Capacity Building


Training inTouch


inTouch offers a range of opportunities for professionals, volunteers and community members to develop their understanding and skills in working with culturally and linguistically diverse women and families experiencing family violence.

Our training modules include, but are not limited to the following focus areas:

  • Introduction to family violence in multicultural communities
  • Family violence in CALD communities: identification, response  & referral
  • Family Violence in CALD communities: culturally responsive practice
  • Family Violence Prevention in Multicultural Communities
  • Working with children from culturally and linguistically diverse backgrounds (based on The Empty Jar resource kit)

Training and presentations can be tailored to your organisation’s specific needs. If you would like to request a capacity building session or presentation please complete the online request form or download and submit to:

If you would like to find out more about how our capacity building activities can be tailored to your organisations or community’s specific needs please contact us on 9413 6528.

Resources for Workers & Professionals

Resources developed in partnership with 1800RESPECT

CALD women experiencing gendered violence face a set of complex dynamics, issues and risks when trying to access services and increase their safety. By focussing on implementing cultural competence in a Human Rights Framework, services prioritise safety.

Risk assessment is a structured and systematic approach to understanding the risks women and children face when experiencing family and domestic violence.

As a frontline worker, you have a small window of opportunity to engage with clients.

As a frontline worker, you have a small window of opportunity to engage with clients. How can you use it well?

Temporary Migration and Family Violence: An analysis of victimisation, vulnerability and support by Marie Segrave.

This report draws on detailed cases of 300 women who sought the support service of InTouch Multicultural Centre Against Family Violence over 2015–16. The findings lay the ground for a range of potential interventions and improved responses for this group of women, on the basis of significant data that details the specific impact of migration status on the experience of family violence and access to support.

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Multicultural DV Alert Program

In collaboration with Lifeline Australia we deliver the Multicultural DV Alert workshops in metropolitan Melbourne and rural Victoria to community frontline workers.

The two-day face to face workshops specifically recognise the unique contexts of these communities with the aim to:

  • Enhance the knowledge and understanding of community frontline workers on the issue of domestic and family violence and its effects
  • Equip community frontline workers with the knowledge, skills and heightened sensitivity required to identify and respond confidently to domestic and family violence
  • Identify challenges of frontline workers when providing support and referral to people from culturally and linguistically diverse backgrounds and provide information and tools to enable them to provide culturally responsive and appropriate support and referral.
  • Our work improves the capacity of community, education, health and housing frontline workers to recognise signs of domestic and family violence, respond with appropriate care and refer clients who are experiencing, or are at risk of experiencing domestic and family violence to appropriate support services.


For more information visit:

The Empty Jar - cover

The Empty Jar Therapeutic Resource Kit Training

inTouch is offering training to practitioners working therapeutically with families who have experienced family violence. Suitable candidates include Social Workers, Psychologists, Psychotherapists, Counsellors, School wellbeing workers, Family Violence Children’s workers, and any other profession with relevant qualifications and therapeutic experience in supporting young people with complex needs.

Training Objectives:

  1. Practitioners will be able to define theories related to trauma & Family Violence
  2. Practitioners will be able to identify and apply The Empty Jar resources to CALD & broader mainstream target groups
  3. Practitioners will participate in experiential learning and gain skills for practical application of resources
  4. Practitioners will build confidence to be able to use therapeutic tools in a range of settings

You will receive a pre-training survey and upon confirmed registration, participants will receive a pre- training reading list that is designed to enhance knowledge of theoretical frameworks that underpin the resources.

Community Education inTouch

Upcoming Events

Family Violence CALD Support Network

  • inTouch Legal Services (challenges for women accessing legal support; approach to client work)
  • Family violence & Temporary Visas (Identifying women without permanent residency; Options and eligibility around applications for permanent residency)
  • Lunch will be provided


October 19
11:00am to 1:00pm
Orange and Red Room, Multicultural Hub, 506 Elizabeth St, Melbourne VIC 3000
Limited seats. Booking is ESSENTIAL.

Training – Family Violence in CALD Communities: Culturally Responsive Practice

Learning Outcomes:

  • Enhance the understanding of family violence in a CALD context
  • Develop an understanding of how culture and migration history affects clients capacity to seek and sustain support
  • Develop an understanding of how culture affects us as workers
  • Develop an understanding on how to identify and respond to family violence in a CALD context
  • Safety planning and referring to support services


November 2
9:30am to 4:30pm
Red Room, Multicultural Hub, 506 Elizabeth St, Melbourne VIC 3000
Limited to 25 seats only. Booking is ESSENTIAL.